Medtech complaint handling: Is there something to complain about?

[Image from Andre Hunter on Unsplash]

Medtech complaint handling appears to be a work in process, according to Sparta Systems’s recent quality management market survey.

The 2017 survey – which had 148 respondents in highly regulated industries including medical devices (23%) – found that nearly a quarter of those who answered did not have a well-defined and adopted complaint handling process.

Read the whole story on our sister site, Medical Design & Outsourcing

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